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Harnessing Behaviour Change For Urban Climate Action
Harnessing Behavior Change For Urban Climate Action
A Guide for Local Policy Makers

There is an urgent need for cities to rapidly transform their food, transportation, and energy systems to reduce their environmental impact.

By empowering their citizens to adopt more sustainable behavior, cities can harness their collective power and catalyze lasting change. Building off the principles and learning tools outlined in WWF’s Save Nature Please framework, this guide provides science-based behavior change interventions that can be used to build low-carbon and resilient cities. It guides city leaders to:

• Develop Behavior Change Interventions: Scoping the problem and goal, knowing the audience, creating a vision, increasing participation, and being aware of key barriers.

• Deliver Interventions: Making them easy, attractive, social and timely.

• Measure and Scale Interventions: Including the importance of piloting, learning, evaluating and reviewing a checklist for success.

Even if a local government invests in new bike lanes or bus routes, then what? What does it take for urban residents to use them? Local governments must not only provide sustainable infrastructure but encourage citizens to engage with it. 

Though altering behavior is not easy, behavioral science can help us understand citizens’ choices and encourage them to make more sustainable ones. Policymakers can start by defining a target group, and once the group’s motivations are understood, they can then choose certain mechanisms, or levers, to tackle specific behaviors. There are six levers lifted in this guide, as defined by RARE: Center for Behavior and Environment. 

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The six levers of change:

 

1. Inform: Providing information about a desired behavior easily observable and the perceived norm. 

2. Create social influence: Making the chosen behavior easily observable and the perceived norm. 

3. Appeal to Emotions: Leveraging emotions such as pride, joy, hope, or curiosity, and using pictures, names, or local evidence to show community benefits.  

4. Create Incentive: Shifting the perceived costs and benefits by making the targeted action easy and rewarding, while also making the alternative harder.  

5. Change Choice Architecture: Prompting, framing, and structuring a choice to make the desired behavior through rules and policies.  

6. Regulation: Mandating or prohibiting a behavior through rules and policies.

 

Want to know more? Check out WWF’s guide for Harnessing Behavior Change for Urban Climate Action – A Guide for Local Policy Makers, available in English and Spanish.